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Do I need to do anything to use my phone abroad?

Your roaming service needs to be activated

  • Call us on 5888 at least 24 hours before you go and we'll activate roaming for you.


  • Using the mobile internet abroad can be expensive and many smartphones may automatically connect to it.
  • Check your phone's manual before you travel so you're know how to turn off mobile internet should you want to.
  • To listen to voicemail whilst abroad you'll need to set up a voicemail PIN before leaving the UK.


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